MobileSphere, Inc. ("MobileSphere”) is committed to protecting the privacy of our visitor's personally identifiable information. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is used at our site.
Thank you for choosing Joopz, a MobileSphere solution. We strive to ensure the security and privacy of your transactions with us. Please be advised that your credit card information and other personal data will be treated with the highest standards of safety, security, and confidentiality.
We've made every effort to make our system a secure one. In order to provide our customers with the most secure and private online shopping environment available, MobileSphere uses state-of-the-art technology to protect credit card numbers and other confidential information you provide when placing an order. The instant you go to the offer page, the "padlock" symbol on the browser bar at the bottom of your monitor indicates that you have entered our secure zone. Our security system automatically encrypts your personal information, including credit card number, name, address, and telephone number, so that it can't be read while traveling over the Internet. This is the industry standard for securing web transactions. Any information that you send to us while at our secure site is "encrypted" before it is transmitted over the web. To access your account online, you will need a secure version browser: Microsoft* Internet Explorer 3.0 or higher or Netscape* Navigator 2.0 or higher.
What Information We Collect and How We Use It
Personally Identifiable Information
When you place an order for products or services we collect certain types of personally identifiable information including (1) contact information, such as name, address, e-mail address, and telephone number; (2) credit card information.
We use this information to process requests for products and services, which includes verifying that funds are available for services selected. We perform standard industry credit card verification by providing your data to a third party authorization company that communicates directly with the credit card holder's bank. Once the authorization company runs the check, it informs us of an applicant's approval status so that we can either process the order where the credit card is approved or notify those applicants who have not been approved of their status. Aside from approval status information, we do not have access to an applicant's credit card or history information.
We also use collected information to communicate with you, such as to notify you (through e-mails and newsletters) about updates to products, to send you order confirmations, or to provide you with other important service information.
In addition, we use contact information you provide to respond to your inquiries about our offerings, and to offer you, by means of e-mail or through our newsletter, additional products, programs or services that we believe may be of interest to you.
Information from IP addresses is used for system administration, to examine overall traffic trends, troubleshooting, etc. This information is used only in the aggregate form. IP addresses are not linked to any personally identifiable information, meaning the user session is tracked, but the user is anonymous.
Sharing of Your Information
MobileSphere pledges to keep your personal information secure and private. However, during the process of a business transaction we may be required to provide a portion of information to contractors who have access to personally identifiable information but are required to protect it in a manner that is consistent with this Privacy Notice by, for example, not using the information for any purpose other than to carry out the services they are performing for MobileSphere.
To fulfill your requests for products and services, we may need to share some of your personally identifiable information with both the provider from which you would like to request service and the "Strategic Partner” through which you accessed MobileSphere.
More specifically, when you place an order for services, we will share names, contact information, and other information that is necessary for our "Strategic Partner” to provide you with its services. The provider may use this information for credit approval, service activation, and from time to time, for its own marketing purposes. You should consult the "Strategic Partner” respective privacy policies, as this Notice does not cover their use of your information.
In addition, if you access MobileSphere through a third-party site, such as one of our Strategic Partners' sites, we also may need to report certain personally identifiable information (e.g., name and e-mail address) back to that Web site. As we explain further below in the section that follows, we will tell you at the point of collection if we will share personally identifiable information with the Strategic Partner through which you access the MobileSphere service.
Sharing of Affiliate Information in the Affiliate Sign-Up Process
Currently MobileSphere does not share information with any affiliate partners. However in the future, information submitted by potential Affiliates in the Affiliate Sign-Up Process may be submitted to an affiliate and that affiliate information will be provided in this space.
Live Customer Help
To better serve you and respond to your questions regarding our products or services, we also maintain a Live Customer Help function through which we can respond, in real time, to your questions about our products and services. This information enables us to understand the types of questions our users have about our products and services so that we may continue to improve our content and offerings.
Non-Personally Identifiable Information
We may collect certain non-personally identifiable information about our visitors when you visit many of our Web pages such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using, (e.g., Windows '98 or Mac OS) and the domain name of your Internet service provider (e.g., America Online, EarthLink).
We use the non-personally identifiable information that we collect to improve the design and content of our service pages and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze service usage.
We may disclose personally identifiable information in response to legal process or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena or a law enforcement agency's request.
If you prefer not to receive marketing information or wish to fully deactivate your account information from us, simply let us know by sending a letter via certified mail to MobileSphere, Inc., 7 Faneuil Marketplace, 3 rd Floor, Boston, MA 02109 or an e-mail to Customer Service at email@example.com . Please note that even if you chose to opt out of MobileSphere's marketing, we will continue to send you important service-related communications (e.g., order confirmation or product safety information). However, these are not promotional in nature.
To enhance your experience with our site, we use "cookies." Cookies are used by your computer's browser to store your preferences. We use both session and persistent cookies. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites.
We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.
All information submitted is protected by our secure server, which automatically encrypts your personally identifiable information so that it cannot be read while traveling over the Internet.
Notification of Changes
If we are going to use your personally identifiable information in a materially different manner from that stated at the time of collection, we will notify you directly (e.g., via e-mail). You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. However, if you have opted out of communication with the site then you will not be contacted, nor will your personal information be used in this new manner.
If you have any questions regarding this statement, or would like more information on our privacy practices, please contact us at : Customer Service firstname.lastname@example.org.